Privacy Policy
At Grid Network Corp. ("Company," "we," "our," "us," or «Grid»), we are committed to safeguarding your privacy. This "Privacy Policy" outlines the types of information we may gather from you or that you may provide when visiting our website at
https://getgrid.ai and its sub-pages, including any content or features offered through the website interface accessible at https://app.getgrid.ai (collectively, the "Website"), as well as our practices for collecting, using, maintaining, and disclosing that information. This Privacy Policy complements our Terms of Use, which also apply to this document and will take precedence in the event of any significant conflict.You (the "User") should read this Privacy Policy carefully before using the Website. By using the Website, you acknowledge and agree to be bound by this Privacy Policy and the Terms of Use. If you do not agree with the Privacy Policy, Terms of Use, or any referenced documents, you must not access or use the Website. This policy may change over time, and by continuing to use our Website or providing us with your information, you agree to those changes. We recommend you check the Privacy Policy periodically for updates.
This Privacy Policy covers information we collect:
- On the Website.
- In email, text, and other electronic messages between you and the Website.
- When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
This Privacy Policy does not apply to information collected by:
- The Company offline or through any other means, including on other websites operated by the Company or any third party (including our affiliates and subsidiaries).
- Any third party (including our affiliates and subsidiaries), including any application or content that may link to or be accessible from the Website.
Children Under the Age of 18:
Our Website is not intended for children under 18 years of age. No one under 18 may provide any information to us, including on the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or through any of its features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any blockchain identity or records related to you. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@getgrid.ai
The Types of Personal Information We Collect:Information You Provide to Us:
We may collect the following information through our Website:
- Information submitted in forms on our Website, such as during registration, participation in events or promotions we sponsor, and when reporting an issue with our Website.
- Personal identifiers, such as name and email address.
- Correspondence records, including email addresses, if you contact us for support or inquiries.
- Blockchain-related identifiers, such as your public key address or other public identifiers linked to your blockchain activities.
- Your IP address.
- Information on the API queries made, including timestamps, frequency of requests, and types of data requested.
- API query logs, detailing timestamps, frequency, and types of data requests made by your account.
- Transactional details on the platform, including records of data scraped, bandwidth supplied, and any other relevant activities.
Information Collected Automatically: When using our Website, we may use automatic data collection technologies to gather information about your equipment, browsing actions, and patterns, including:
- Information about your internet connection.
- Information about the equipment, software, and configurations you use to access our Website.
- Usage details, including the total time you spend on our Website, the time spent on each page, the order of page visits, internal links clicked, general geographic location, browser and operating system used, and referring website.
- Performance details, including page load times, CPU/memory usage, browser crashes, and React component rendering.
The information we collect automatically is statistical data and does not include Personal Information itself, though it may be correlated with other Personal Information to build a unique profile about you. However, we do not create unique user profiles with this data and only use it to improve our Website and deliver better and more personalized service, including by:
- Estimating our audience size and usage patterns.
- Storing information about your preferences to customize our Website according to your interests.
- Speeding up your searches.
- Recognizing you when you return to our Website.
The technologies we use for automatic data collection may include:
- Cookies (or browser cookies). A cookie is a small file placed on your computer's hard drive. You can refuse to accept browser cookies by activating the appropriate setting on your browser, but doing so may prevent you from accessing certain parts of our Website. Unless you have adjusted your browser setting to refuse cookies, our system will issue cookies when you direct your browser to our Website.
- Flash Cookies. Some features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as browser cookies. For information about managing privacy and security settings for Flash cookies, see the section on How We Use Your Information & Why We Collect It.
- Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics, such as recording the popularity of certain website content and verifying system and server integrity.
We maintain social media pages on platforms like Medium, X (Twitter), and Discord. When you interact with our social media pages, we may collect Personal Information that you choose to provide to us, such as your contact details. Additionally, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
How We Use Your Information & Why We Collect It
we use the information we gather about you or that you provide to us for various purposes, including:
- Presenting our Website and its content to you.
- Providing the information, products, or services you request from us.
- Fulfilling any other purpose for which you provide the information.
- Meeting our contractual obligations and enforcing our rights, including billing and collection.
- Notifying you about changes to our Website or any products or services we offer or provide through it.
- Marketing or advertising the Website.
- Enhancing our processes and the delivery of our Website and services.
- Allowing you to participate in interactive features on our Website.
- Assisting in the ongoing development of our suite of blockchain-based software applications.
- For any other purpose we describe when you provide the information.
- For any other purpose with your consent.
We may also use your information to contact you about our own and third parties' goods and services that may interest you. If you do not want us to use your information in this manner, please click the “unsubscribe” link or follow the unsubscribe instructions in such communications. For more details, see the "Disclosure of Your Information" section below.
We may aggregate or de-identify Personal Information to ensure it can no longer identify you and use such information to analyze the effectiveness of our services, improve and add features to our services, conduct research, and for other similar purposes. Additionally, we may analyze the general behavior and characteristics of our users and share aggregated information, such as general user statistics, with third parties, publish such information, or make it generally available. We may collect aggregated information through the services, cookies, and other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and will not attempt to re-identify the information unless required by law.
Disclosure of Your Information
We may disclose aggregated information and information that does not directly identify any individual about our users without restriction. We may share the Personal Information you provide to us as described in this Privacy Policy:
- With our subsidiaries and affiliates.
- With contractors, service providers, and other third parties we use to support our Website and services.
- To a buyer or successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your Personal Information:
- To comply with any court order, law, or legal process, including responding to any government or regulatory request.
- To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Website, our services, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction, or identifying malicious actors using our products or blockchain networks generally.
We do not sell your Personal Information to third parties for monetary compensation.
Privacy & The Blockchain
One of the primary features of many blockchain technologies is the transparency and public accessibility of on-chain transactions. This encompasses, but is not limited to, your public sending address (or "public key") and any other information you choose to include. Information stored on-chain is generally public, immutable, and not easily removed or deleted, often making it impossible to delete. Your public addresses may reveal information about you, and this information could potentially be correlated now or in the future by any party, including law enforcement. If you are not familiar with the transparent and public nature of blockchain technology, we recommend further exploration of this topic. Understanding these characteristics is crucial if you intend to participate in future rewards or ownership systems that involve blockchain transactions.
Your Choices
We aim to provide you with choices regarding the Personal Information you provide to us. We have implemented mechanisms to give you the following control over your information:
- Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. To manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. Please note that disabling or refusing cookies may make some parts of this site inaccessible or not function properly.
- Promotional Offers from the Company: If you do not want your email address used by the Company to promote our own or third parties’ products or services, you can opt out by clicking the “unsubscribe” link at the bottom of such emails we send you.
Data Security
We have implemented measures to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depend on you. If we have provided you with (or if you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. This also applies to any private keys you may use concerning our Website or services. We ask you not to share your password or private keys with anyone.Unfortunately, the transmission of information via the internet is not completely secure. While we strive to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures on the Website.
Special Disclosures for European Users
As a resident of the European Union (EU) or European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR). We are committed to ensuring the privacy and protection of your personal data. Below are your rights as defined by GDPR:
- The right to access – You can request copies of your personal data from us. We may charge a small fee for this service.
- The right to rectification – You can ask us to correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
- The right to erasure – You can request that we erase your personal data under certain conditions.
- The right to restrict processing – You can request that we restrict the processing of your personal data under certain conditions.
- The right to object to processing – You can object to our processing of your personal data under certain conditions.
- The right to data portability – You can request that we transfer the data we have collected to another organization or directly to you under certain conditions.
If you wish to exercise any of these rights, please contact us at info@getgrid.ai We will respond within one month of receiving your request.
If you reside in the EEA, the GDPR grants you specific rights concerning your personal data. "Personal Information" in this policy is equivalent to "personal data" as defined by the GDPR.
Legal Basis for Processing
We process your data based on lawful justifications, including your consent, the necessity for contract fulfillment, and our legitimate interests.
Data Subject Requests
EEA residents have the right to access, correct, delete, or transfer their personal data and to object to or limit its processing. If you wish to exercise these rights, contact us using the information provided. Please note that certain requests may impact our ability to deliver our services to you.
Questions or Complaints
EEA residents with unresolved concerns about our data handling practices can lodge a complaint with their local Data Protection Authority. Visit the EU Data Protection Authorities for contact details.
For California Residents
Under California Civil Code Section § 1798.83, if you reside in California, you have the right to request information regarding the disclosure of your personal information by us to third parties for their direct marketing purposes. To inquire about our practices related to sharing information with third parties and affiliates for their direct marketing purposes, please contact us at info@getgrid.ai
Changes to Our Privacy Policy
We post any changes we make to our Privacy Policy on this page. If wemake material changes to how we handle our Users’ Personal Information, we will notify you through a notice on the Website home page. The date the Privacy Policy was last revised is indicated at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.
What if I have questions about this Privacy Policy?
If you have any questions about this Privacy Policy, please send us a detailed message to info@getgrid.ai, and we will try to resolve your concerns and provide further information.